Warranty and Disclaimer

Directions for Use

Please see the YouTube link here for instructions on how to get started with using your Singing / Straw: https://www.youtube.com/watch?v=8ER8gm-jGkA

Warranty

The Singing / Straw™ is made of stainless steel for vocal training. Its intended use is specific, see video linked here for instructions. Note that the straw should not be used for drinking; some acidic liquids may damage the Singing / Straw ™ and misuse of this type will not be recoverable under this warranty.

The stainless steel straws have a one year warranty. The complimentary wood case, cleaner brush, and canvas bag are not covered under this warranty. To help ensure the life & health of your Singing / Straw™, it is recommended that users wash the straw inside and out with warm soapy water using dish soap and the provided cleaning brush, allowing it to dry completely before being stored in the wooden case.

To obtain warranty service for any product that is subject to this warranty, all the following conditions must be met:

  1. A Return Merchandise Authorization (RMA) must be requested from our customer service team within one (1) year of your purchase date. To request an RMA: email hello@singingstraw.com. Include: 1) your order number, 2) a brief description of any issues you are experiencing, and 3) photograph(s) that illustrates any problem(s) with the product.

  2. Only one (1) product per RMA request. 

Consumer shall bear the cost of shipping the product to Singing / Straw and assume all risk of loss or damage to the product while in transit to Singing / Straw. 

Singing / Straw may offer the Consumer a replacement product upon receipt and verification of returned product.

Singing / Straw shall bear the cost of shipping a replacement product to the Consumer should a replacement be deemed applicable.

Disclaimer

The Singing / Straw™ is a vocal training tool for singers, speakers, and vocalists that, with proper use, promotes vocal efficiency and reduces tension in the user’s vocal folds. 

While many users experience benefits, such as an ease or “lightening” of his/her/their voice, smoother sound, reduced tension and strain, more consistent vibrato, smoother vocal transitions, fewer vocal “cracks” and more flexibility for riffing, user experience and benefits may vary. This is a training tool to help you sound like a better version of yourself over time with proper continued use. 

WARNING: This tool is intended only for use by a person who is over the age of 8. All users between the age of 8 and 18 should be supervised by an adult as the tool may be a choking hazard or cause injury if misused.

IN NO EVENT SHALL SINGING / STRAW™  BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL CONSEQUENTIAL DAMAGES, TO PROPERTY OR LIFE, WHATSOEVER ARISING OUT OF OR CONNECTED WITH THE MISUSE OF THIS PRODUCT. IN NO EVENT WILL SINGING / STRAW’S TOTAL CUMULATIVE LIABILITY EXCEED THE PRICE PAID BY CONSUMER FOR THE PRODUCT.

Please see the YouTube link here for instructions on how use your Singing / Straw: https://www.youtube.com/watch?v=8ER8gm-jGkA